FAQ

Am I in the area covered by RCAS?

see the map here

How do I report a problem?

# Street issues eg litter, overgrown hedges, graffiti, streetlight outage, postbox graffiti etc
Report online to Bristol City Council here 

Reports are automatically forwarded to the relevant officers. The council and Bristol Waste Company respond very promptly. Owners are notified of overgrown hedges and BCC will do work and charge them if they are not cut back.

# Bus stops and shelter problems – report here

#Parks and Green Spaces report full bins in parks and play spaces or other maintenance issues online here 

#Trees report issues or find out about sponsoring trees here

# Noise including late night party noise here

If you think the noise is caused by student households report it also to either of the University Liaison officers
University of Bristol – community-living@bristol.ac.uk
University of the West of England – community@uwe.ac.uk

# Possible breach of planning rules here

# Dog issues including dog fouling. Report as Street Issue or report stray dog here

# Criminal activities– contact police; call 999 if you or someone else is in immediate danger, or if the crime is in progress; otherwise call on 101, or email the beat officers at Cotham beat or Redland Beat or see their website www.avonandsomerset.police.uk

What Roadworks are planned in the area?

# Road works: find out about planned roadworks here

Bristol Water: https://inyourarea.digdat.co.uk/bristolwater

Services including Water/ Western Power etc: https://one.network/

Street Scene information

Graffiti / tagging clearance.

BWC hold a range of masonry paints for overpainting graffiti. The colours are

White, Magnolia, Goosewing, Redbrick, Sandstone, Black, Merlin, Hollybush

**It is therefore a good idea to use one of the standard colours to paint your fence or garage door which will enable volunteers or BWC to overpaint small tags quickly

Bristol Waste and Recycling:

BWC introduction to Waste and Recycling services

UoB community living webpage

You can download and print a BWC WASTE AND RECYCLING poster here

Policies, rules and regulations

Bristol: Commercial Waste Duty of Care

https://www.bristol.gov.uk/files/documents/799-commercial-waste-duty-of-care-information-sheet/file

Links

Bristol Student Community Partnership https://www.bristol.ac.uk/accommodation/community/partnership/

How can I help ?

See our volunteer page for a list of projects and roles that we would welcome your assistance with.